Managed service
Service Description
- Planing, network design, network optimization and network development.
- To build a network, network integration, service development and support systems such as CRM systems, OS, CCBs, ...
- Performing daily tasks to ensure the operation of the network such as network operation and maintenance and systems support, field service, the customer support services such as receiving orders, answering customers, ...
- Supply and supplement the necessary capabilities for network operators as needed.
The Levels of Managed services:
- Low level of Managed services is the task assignment (Out-tasking): A part of the network management tasks assigned to the Managed Service Services Provider who will perform. This level will be partially reduced operating costs and manpower for Telecom operators.
- The second level is higher than the level assigned to the Managed services providers who will perform all of the technical operations, network optimization, network design and construction. This will result in the transfer of some staff from operators to service providers network operation and maintenance. The hiring of a professional unit to perform the entire operation of the network technology will significantly reduce manpower ,OPEX costs for operators.
- A higher level of Managed services is ouside the entire responsibility on technical issues to exploit and develop the network operators, “Managed services” Service Providers also carry out all the location rental , the station, antenna and the entire broadcast and transmission (telecommunications) or equipment rental (system integration). Managed services will have to ensure network quality indicators. With this model, operators will not only save manpower, costs but also other costs related to network, network investment costs.
- Highest level of Managed services that service providers are responsible for the network optimization. This means that the unit will be responsible for Managed Service on behalf of telecommunications carriers to optimize capacity and coverage of services provided through the network capacity only when needed and in what position should set. The network development will follow the needs and avoid the development of the network more or less than the demand.
